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Training Guide 05

AI Avatar Video — type a script, get a presenter

Write what you want said, choose who says it, and AI Avatar Video produces a person delivering it to camera — in any of 175 languages. Use one of our presenters, or turn your own photo into your on-screen twin. No camera, no studio, no crew, no reshoots.

Level  Beginner → Confident Read time  12 minutes Uses  Media credits Where  Sidebar → AI Avatar Video

01 Two ways to make one

The landing page offers a choice — this is the only decision that changes the workflow.

The AI Avatar landing page with both creation paths
Two paths. The banner also tells you how many avatar videos your remaining credits cover.

🎬From AI Avatar Videos

Use a ready-made presenter filmed in a real setting — office, sofa, studio. The most natural result, and nothing to prepare. Start here.

📷From AI Avatar Photos

Turn a still photograph into a talking presenter. Use it when the face has to be yours — or a specific face you're entitled to use.

02 Whose face you may use

Read this before you upload anything. It will save you a failed render.

The rule

A photo avatar must be a face you're entitled to use: your own, someone who has given you permission, or an AI-generated face. Uploading a celebrity, a public figure, or a photo of someone taken from the internet will be rejected by the verification system — the video won't be produced.

This isn't just a policy box to tick. The check happens automatically, so an unauthorised face simply fails rather than producing something you can use.

Need a face that isn't yours?

Generate one in AI Image — "professional headshot of a woman in her thirties, neutral background, soft studio lighting" — then upload that. It's nobody's likeness, so there's nothing to clear, and you can make it match your brand exactly.

03 The screen, explained

One menu on the left, three numbered steps in the middle and right.

  1. Create Video

    The three-step builder. Where you'll spend your time.

  2. Video Results

    Every finished video, ready to download.

  3. Assets

    Image Avatars — your photo avatars. Video Avatars — the filmed presenters. AI Voices — the voice library. Uploads — your own backgrounds and audio.

04 Step 1 — pick your presenter

Click a face; it previews on the right.

Step 1 avatar gallery with a preview panel and Step 2 below
Step 1. Scroll the gallery — the same presenter appears in several settings and framings.

Notice that presenters repeat with different setups — Office Front, Office Side, Sofa Front, Sofa Side, Upper Body. That's your framing and location decision, so it's worth scrolling the whole list rather than taking the first face you see.

Match the setting to the message

Office framings read as corporate and credible. Sofa framings read as friendly and personal. Upper-body shots cut tighter, which suits short social clips where the face needs to fill the screen.

05 Step 2 — voice and script

Where the 175 languages live.

Step 2 voice and script, and Step 3 video settings
Steps 2 and 3. Preview any voice with the speaker button before you commit.
  1. Choose the Audio Voice

    Voices are listed by language and character — "English – Chill Brian (male)". Press the speaker button beside the dropdown to hear one before you use it. This is also where you switch language: pick a Spanish, Hindi or Arabic voice and your script is delivered in that language.

  2. Write your Video Script Text

    Up to 1,500 characters — roughly two minutes of speech. This is exactly what the presenter will say, so read it aloud yourself first.

Write it to be spoken, not read

Short sentences. One idea each. Commas where you'd breathe. Avoid brackets, bullet symbols and long numbers — they read badly out loud. If you stumble reading it, so will the avatar.

Need a script?

Write it in AI Chat or AI Writer first — "a 60-second product intro, warm and confident, about 130 words" — then paste it here.

06 Step 3 — video settings

Title, shape, style, background. Then generate.

SettingWhat to do with it
Video TitleFor your own reference in Video Results. Name it properly.
Video DimensionLandscape for YouTube, websites and presentations. Portrait for Reels, Shorts and TikTok.
Avatar StyleHow the presenter is composed in frame. Normal is the safe default.
Background ColorA solid colour behind the presenter. Use your brand colour.
Background ImageAnything you've added under Uploads — your own branded backdrop.
Background Image URLA link to an image hosted elsewhere, if you'd rather not upload.

Photo avatars get three extra controls in this step, because a still needs more direction than filmed footage:

✂️Avatar Crop Style

How tightly the face is framed.

🗣️Avatar Talking Style

How much the head and body move while speaking. Stable looks most professional.

😊Avatar Expression

The overall facial expression through the delivery.

Then press Generate Video.

07 Making a photo avatar

A one-time setup — then it's in your library forever.

The Image Avatars page with Create Photo Avatar
Image Avatars. Click + Create Photo Avatar to add one; it's then available every time you build a video.
  1. Go to Image Avatars+ Create Photo Avatar

  2. Upload a photo that meets these conditions

    • One person only
    • Facing the camera, whole face visible
    • Well lit, in focus, eyes open
    • Nothing covering the face — no sunglasses, no hand across the chin
    • A face you're entitled to use (see section 02)
  3. Wait for it to process

    Your new avatar appears in the grid and stays there for future videos.

  4. Build as normal

    Create Video → your photo avatar is now an option in Step 1.

The photo does most of the work

A sharp, evenly lit, straight-on portrait produces a convincing avatar. A dim, angled, or low-resolution snapshot produces an uncanny one — and no setting in Step 3 can rescue it. Spend two minutes taking a good photo.

08 Backgrounds and uploads

Make the video look like it belongs to your brand.

The Uploads area accepts images, videos and audio. These become your background images, background videos and voiceovers — so instead of a plain colour behind your presenter, you can use your own studio backdrop, a branded graphic, or moving footage.

Make the backdrop in QynTro too

Generate a background in AI Image at a landscape resolution, upload it here, and every avatar video you make sits in front of a scene nobody else has.

09 What it costs

Priced by the length of your script.

Avatar videos use media credits, and the cost depends on how long the script is — the banner at the top of the page says it plainly: shorter scripts cost less. That banner also estimates how many avatar videos your current balance covers, from both photos and videos.

  • Check the banner before you write. If it says your credits cover one video, plan accordingly.
  • Trim the script, not the quality. Cutting 40 words of throat-clearing at the start costs you nothing and saves credits.
  • Make one strong 45-second video rather than three rambling two-minute ones.
If a render fails

Your credits are returned automatically and the result card explains what went wrong. The most common cause by far is an unauthorised face — see section 02.

10 Video Results

Where finished videos wait for you.

Rendering takes a few minutes, so don't sit on the page. Everything lands in Video Results, where you can play it and download it. Keep your own copy of anything you publish.

11 Troubleshooting & FAQ

The questions we're asked most.

My photo avatar was rejected

Almost always the face-usage rule in section 02 — the system won't process a face you can't demonstrate a right to use. Upload your own photo, or generate a face in AI Image. Also check the photo itself: one person, facing camera, whole face visible, good light.

Step 1 is empty on the photo path

You haven't created a photo avatar yet. Go to Image Avatars+ Create Photo Avatar first — the Create Video screen only lists avatars you already have.

The avatar mispronounces a word

Spell it phonetically in the script. "QynTro" might become "Quin-Tro". Nobody sees the script, so write whatever produces the right sound.

The head moves too much / looks unnatural

On a photo avatar, set Avatar Talking Style to Stable and keep the expression neutral. If it still looks off, the source photo is usually the cause — try a sharper, straight-on portrait.

Can I make the same video in another language?

Yes. Keep everything the same, choose a voice in the target language, paste the translated script, and generate again. Ask AI Chat for the translation first. It's the fastest way to localise a campaign — same presenter, many markets.

How long can the video be?

The script box takes up to 1,500 characters, which is roughly two minutes of speech. For anything longer, split it into parts and join them in your editor.